Monday, January 27, 2014

Be aware of Irish Water meter installation security advice

Irish Water has emphasised that water meter installers will never ask, or need to enter the homes of people where they are installing equipment, writes Brian Byrne.

As the largest current infrastructure project in the country, some 27,000 meters are being installed a month.

Irish Water says water meter installers will wear Irish Water branded clothing and will always carry ID. They will always identify who they are and who they are representing. They will always present their identity card, and their meter installers will NEVER ask to enter the person's home, nor will they ever request money from the householder.

Householders do not need to be at home while the meter box or water meter is being installed. If the householder is at home, the installers will knock on the door to let the householder know that they will be working outside — but there is no reason for the installers to cross the threshold of the home.

Customer communication packs are being delivered into the homes of all houses due to receive a meter box and/or water meter. These communications include a Safety Guide for the householder. If the household has not received this direct communication, there is no reason for any person claiming to be from the Irish Water Metering Programme to call to the premises